Privacy Policy

Last updated: 9/27/2024

This privacy policy describes the personal data that we, Autonomy Health Partners, LLC (“Autonomy”, “Company”, “we”, “us”, or “our”) collect about you, why we collect it, how we use it, and when we disclose it with third parties or service providers.

This privacy policy covers our website (the “Site”), our associated services, and any other future websites or offerings that we may develop where this Privacy Policy is made available (collectively, the “Platform”). This Privacy Policy applies to personal data and does not apply to information that may be regulated by a different legal framework, such as the Health Insurance Portability and Accountability Act (“HIPAA”).

What personal data do we collect about you?

We collect the below categories of personal data from you when you access the Platform:

Contact Information: Name, email address, postal address, and phone number.
Website Activity: We collect information related to your access to and use of our Platform, including the type of browser you use, access times, pages viewed, your IP address, and the page you viewed before and after visiting our Platform.
Device Information: We collect information about the computer or mobile device you use to access our Platform, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Geolocation Information: We may collect the approximate location of your device from your IP address. Additionally, we may collect your precise geolocation with your permission.
Commercial Information: We collect information about your product and service preferences and interests, including your interest in our products and services.
Social Media Information: Account names, handles, biographies, and other details that you make available on social media networks.
Communications and Other Information You Provide to Us: We collect the content of your messages that you send to us (including via call, text, email, or chat) in addition to metadata associated with that message, such as the timing and method of communication.
Other information that we may infer based on the above.

How do we collect personal data?

We collect personal data directly from you in the below contexts. We also collect personal data from you using sources like advertising or marketing networks, data analytics providers, social networks, information aggregators, and other service providers or third parties.

If you fill out a form on our Platform or otherwise access the Platform
In connection with your interactions, inquiries, or other requests
If you upload or share a photo or other digital content through one of our Platforms, or share content linking to any of our social media platforms
If you participate in a contest, promotion, or survey
If you contact us via e-mail or through our customer service, including through the use of online chat tools that we may make available
We and our third-party vendors may use tracking tools like browser cookies, flash cookies, pixels, and web beacons to collect information from you. Please see “How do we use cookies and other tracking technologies?” for more information.

How do we use personal data?

We may use your personal data in the following ways:

To provide, operate, maintain, and protect our Platform and our products and services;
To analyze and improve our Platform, including developing new products or services;
To communicate with you, respond to your inquiries, and to send you information by email, postal mail, telephone, text message, notifications, or other means about our products and services;
To promote and conduct educational or promotional events, including those that may be in person and to support our marketing and advertising activities, including delivering personalized advertising;
To enhance and help us better understand your browsing experience, needs, and preferences and provide consistent, personalized services and experiences across our Platforms;
To protect the security, availability, and integrity of the Platform;
To protect us, our users, and the public, and comply with applicable law, regulation, or legal process, including to validate user information for fraud and risk detection purposes, resolve disputes and protect the rights of users and third parties, respond to claims and legal process (such as subpoenas and court orders), fulfill our reporting obligations, monitor and enforce compliance with our contracts, including our Terms of Use, and otherwise detect, prevent, or stop any activity that may be illegal, unethical, or legally actionable; and
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our customers is among the assets transferred.

How do we disclose personal data?

We disclose your personal data to the following categories of third parties:

Platform providers: We engage vendors and consultants to assist with and perform certain functions on our behalf such as: auditing and accounting firms, professional services consultants, providers of data hosting, storage, and analytics services, and IT and security vendors.
Social media platforms: Where you choose to interact with us through social media, your interaction with these platforms typically allows the social media company to collect some information about you through cookies and other digital tracking mechanisms that they place on your device. In some cases, the social media company may recognize you through these technologies even when you do not interact with their platform. Please visit the social media companies’ respective privacy policies to better understand their data collection practices and the controls they make available to you.
Companies involved in advertising: We work with companies that assist us in advertising our Platform to you and others who may be interested in the Platform. These companies may use tracking technologies on our Platform to collect or receive information over time and across different websites or platforms, including this Site and the Platform and elsewhere on the internet, and use that information to provide measurement services and provide you with targeted ads.
Business partners: We may work with other companies to provide you with certain product or service offerings.
Law enforcement, government agencies, or parties in a legal proceeding: We may share personal data with these entities to comply with the law or assist law enforcement. We may also provide your personal data to third parties in the context of a subpoena or similar legal process.
Third parties in the context of a merger or similar business transaction.

How do we use cookies and other tracking technologies?

We and our third-party vendors use cookies, pixel tags, and other tracking technologies on the Platform in a variety of ways to enhance or personalize your online browsing experience. These tracking technologies help us better understand your needs and preferences and tell us which parts of our website you have visited, facilitate and measure the effectiveness of our advertisements, and provide consistent and personalized services and experiences. These tracking technologies gather information over time and across different websites about you, some of which may be personal data as identified above in “What personal data do we collect about you?”.

You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you may not be able to utilize certain functionalities on our Platform. Please note that our Platform does not currently recognize “Do Not Track” or similar opt-out preference signals.

Third-Party Links

Third-party links on the Platform may direct you to third-party websites that are not affiliated with us, including social media platforms. We are not responsible for the content or accuracy of third-party websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you access their website. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

How do we protect personal data?

We take reasonable precautions, including implementing physical and electronic safeguards, to help protect the security and privacy of your personal data. However, please be aware that no means of transmitting data over the internet is 100% secure. Please take steps to protect your own personal data, such as by selecting a unique and complex password for any accounts you may create with us.

Do we collect children’s information?

We will never knowingly request personal data from anyone under the age of 18. Our Platform is not targeted to or intended for use by children. Accordingly, we do not have actual knowledge that we sell or share the personal data of consumers under the age of 16 years old. However, if we learn that we have received personal data from a child under the age of 18 without appropriate parental consent, we will delete that information from our database.

How long do we keep personal data?

We retain personal data for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you and provide the Platform to you;
Whether there is a legal obligation to which we are subject (for example, we are required to keep records of your transactions for a certain period of time); or
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

What choices do you have with respect to personal data?

You can review and change certain personal data related to your use of the Platform (such as your name and contact information) by contacting us using the methods described at the end of this Privacy Policy.

If you prefer not to receive promotional communications from us, such as information about special offers, you can let us know by contacting us using the methods described at the end of this Privacy Policy. You may also follow the instructions included with the message, such as by following unsubscribe or opt out links. Please note that we may still send you messages in response to your inquiries or about other non-promotional items, such as managing your relationship with us.

Additional Disclosures for California and Nevada Residents

Under California’s “Shine the Light” law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal information, such as name, e-mail and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please contact us as set forth in the Contact Us section below.

Under Nevada law, Nevada residents have the right to request that we not sell their personal information. We do not sell personal information as defined by Nevada law. If you are a resident of Nevada and would like to request that we not sell your information in the future, please contact us as set forth in the Contact Us section below.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time and notify you in accordance with law, which may include email or other notice posted to the Platform. Any changes to this Privacy Policy will become effective when we notify you of the changes. Your use of the Site or Platform following any such updates will constitute your acceptance of such updates.

For questions about our privacy policy, to make choices about receiving promotional communications, or to update your personal data, you can contact us by email at info@autonomyhealth.io.